Best RMM Software: 9 Remote Monitoring and Management Platforms for MSPs and IT Teams

Remote monitoring and management (RMM) software installs a lightweight agent on each device, then reports health, applies patches, runs scripts and opens remote sessions without a site visit. For MSPs it is the operational backbone of a managed service offering. For internal IT it replaces ad hoc tools and spreadsheets with one inventory and one alert queue.

Patching is the strongest business case. NIST SP 800-40 Rev. 4 on enterprise patch management frames patching as a maintenance process rather than a one-time project, and the UK NCSC guidance on managing deployed devices stresses keeping devices updated and configured consistently. An RMM platform operationalizes both, and it usually connects to PSA, ITSM, SSO and backup systems.

How We Chose the Best RMM Software

We shortlisted nine RMM products from SaaSPodium's directory and compared them on documented positioning and fit for MSPs and internal IT. Public ratings and list prices were not available for these listings at publication, so we do not publish scores or prices, and we recommend confirming quotes directly.

• Monitoring and alerting: device health, thresholds, ticket creation and escalation.
• Patch and software management: OS and third-party patching, approvals and maintenance windows.
• Automation: scripting, policies and remediation without technician involvement.
• Remote access: fast, secure sessions with logging and role-based control.
• Business fit: PSA, billing, multi-tenant management and security integrations.

What Is RMM Software and How Does It Work?

RMM software uses an agent on each endpoint or server to send telemetry to a central platform, where rules trigger alerts, patches and scripts. Technicians then manage thousands of devices from one dashboard instead of visiting each one.

Typical modules cover asset inventory, patch management, remote control, scripting, reporting and automated remediation. MSP-focused products add multi-tenant views, PSA integration and billing data, while internal IT versions emphasize policy and compliance reporting.

Devices fully patched counts endpoints with all approved patches installed inside your target window, and total managed devices counts every agent-reporting endpoint. Track the rate weekly by severity, and investigate offline devices separately so they do not hide real gaps.

1. NinjaOne

NinjaOne is positioned as a modern, cloud-native RMM for MSPs and IT departments. It suits teams that want endpoint management, patching and remote access in one console, and it does not require running your own management servers.

• Best for: MSPs and internal IT teams that value a clean cloud console and fast onboarding.
• Capabilities: monitoring, patching, scripting and remote access; confirm backup and ticketing add-ons with the vendor.
• Pricing: not published in the directory, so request a quote.

2. Atera

Atera is described as an all-in-one RMM and PSA platform with per-tech pricing. That model lets small MSPs scale cost with technician headcount rather than device count, which helps when endpoint numbers grow quickly.

• Best for: small MSPs and lean IT teams that prefer predictable per-technician costs.
• Capabilities: RMM with built-in ticketing and PSA features; verify AI and automation add-ons on the vendor site.
• Pricing: per-technician model per the directory; confirm current plans with Atera.

3. Syncro

Syncro is a combined RMM and PSA platform for smaller MSPs. It bundles remote management with ticketing, invoicing and customer records, which reduces the number of separate subscriptions a small provider has to run.

• Best for: small MSPs that want billing, ticketing and RMM from one vendor.
• Capabilities: endpoint monitoring, scripting and PSA workflows; check remote access and integration options.
• Pricing: not published in the directory, so request current pricing.

4. Datto RMM

Datto RMM is listed as secure, cloud-based RMM for managing remote endpoints. It is built around MSP workflows, with multi-tenant management, patching and scripting, and it often pairs with backup and networking products from the same ecosystem.

• Best for: MSPs that want a cloud RMM aligned with a broader vendor stack.
• Capabilities: monitoring, patch policies and remote control; confirm component library and reporting depth.
• Pricing: not published in the directory, so request a quote.

5. N-able N-central

N-able N-central is a scalable RMM for large, complex environments. Its policy-driven approach suits bigger MSPs and enterprises with many customers or sites, and it supports both detailed monitoring and automation.

• Best for: larger MSPs and enterprise IT needing fine-grained policy control.
• Capabilities: monitoring, patching, automation and reporting; consider the learning curve for a feature-rich console.
• Pricing: not published in the directory, so request a quote. Apply vendor security advisories promptly, as with any management server.

6. Kaseya VSA

Kaseya VSA is a unified RMM and security platform for IT management. It pairs endpoint management with a wider suite of Kaseya products, which suits MSPs wanting a single vendor for several functions.

• Best for: MSPs that want RMM plus adjacent products such as security and documentation.
• Capabilities: monitoring, patching, scripting and remote control; confirm which modules are separately licensed.
• Pricing: not published in the directory, so request a quote.

7. ConnectWise Asio

ConnectWise Asio is a comprehensive RMM for managed service providers. It sits inside a large partner ecosystem with PSA, security and integrations, making it a common choice for established MSPs.

• Best for: MSPs already using ConnectWise PSA or its marketplace integrations.
• Capabilities: monitoring, automation and remote support; verify migration paths from older ConnectWise products.
• Pricing: not published in the directory, so request a quote.

8. Barracuda RMM

Barracuda RMM is a security-centric RMM for managed service providers. It integrates with Barracuda's security and backup products, which helps MSPs that sell protection and monitoring as one bundled service.

• Best for: MSPs bundling email security, backup and endpoint management.
• Capabilities: monitoring, patching and remote control; confirm integration with your PSA and ticketing tools.
• Pricing: not published in the directory, so request a quote.

9. Pulseway

Pulseway is a mobile-first RMM for proactive remote IT management. Its apps let administrators view alerts, restart services and run tasks from a phone, which helps small teams that respond outside office hours. See the official Pulseway site.

• Best for: small IT teams and MSPs that need quick on-the-go response.
• Capabilities: monitoring, patching, automation and remote control; evaluate reporting and PSA depth for larger clients.
• Pricing: not published in the directory, so request a quote.

How to Choose RMM Software for Your Team

Pick by business model first. MSPs need multi-tenant views, PSA integration and per-seat or per-tech pricing, while internal IT teams need policy, compliance reporting and low licensing overhead. Then validate security, scale and integrations in a pilot.

• Pilot with 50 to 100 real endpoints across Windows, macOS and servers.
• Test patch approval, rollback and maintenance windows end to end.
• Review agent security, MFA, role-based access and remote session logging.
• Confirm integrations with your PSA, ITSM, backup and identity stack.
• Calculate total cost, including add-ons for backup, security and remote access.

Related reading: our guide to the best remote management tools, plus the full RMM software category.

Frequently Asked Questions

How much does RMM software cost?
Pricing models vary by vendor: some charge per technician, others per managed device or per endpoint. The listings here did not publish prices at publication, so request quotes and compare total cost including add-ons such as backup, security and remote access.

Can I switch RMM platforms without disrupting clients?
Yes, with a phased plan. Deploy the new agent alongside the old one on pilot devices, recreate policies and patch rules, then migrate sites in waves and retire the old agent only after monitoring and remote access are verified.

Is RMM software secure enough for regulated clients?
RMM tools hold privileged access, so enforce MFA, role-based access, session logging and prompt vendor patching. Map controls to frameworks such as NIST SP 800-53 and review the vendor's security attestations before onboarding regulated customers.