ConnectWise CPQ

ConnectWise CPQ (formerly Sell / Quosal) is a fiercely dominant, highly specialized platform that absolutely rules one incredibly specific, massive industry: "Managed Service Providers (MSPs)." An MSP is an IT company that manages the computers for 50 other businesses. They don't just sell software; they sell a complex bundle of Dell laptops, Microsoft Office subscriptions, and hourly IT support labor. ConnectWise CPQ was built explicitly for this nightmare. Its absolute biggest differentiator is "IT Distributor Integration." An MSP doesn't warehouse laptops; they buy them from massive distributors like Tech Data or Ingram Micro. ConnectWise CPQ features live API connections to these distributors. When building a quote, the rep sees the live, up-to-the-second inventory levels and wholesale costs of a specific Dell laptop at the distributor, ensuring they never quote a laptop that is out of stock. It heavily dominates the "Hardware as a Service (HaaS)" model. Because it integrates natively with the massive ConnectWise PSA (Professional Services Automation) tool, the MSP can bundle a $1,000 laptop, a $10/month antivirus, and a $50/hour support contract into a single "$150/month per user" quote. When signed, it automatically generates the recurring billing profiles and the procurement purchase orders.