Crowdicity

Crowdicity (acquired by the massive customer experience giant Medallia) is an incredibly agile, beautifully designed, and highly social platform that explicitly focuses on the "Democratization of Innovation and Employee Engagement." While systems like Brightidea feel highly corporate, Crowdicity feels like a modern social media network engineered specifically for corporate brainstorming. The absolute core differentiator of Crowdicity is its "Social UX and Frictionless Engagement." It is heavily designed to look and feel like a modern consumer app. Employees can easily snap a photo of a broken process on their smartphone, post it to the feed, and instantly tag colleagues. It relies heavily on social validation (likes, comments, @mentions) to rapidly iterate and improve raw ideas into polished proposals. Furthermore, backed by Medallia, it is often used to bridge the gap between Customer Experience (CX) and Employee Experience (EX). If Medallia detects a massive spike in customer complaints about a specific product, the company can instantly launch a Crowdicity challenge asking front-line employees how to fix it. For modern, culture-focused organizations wanting an intuitive, highly social ideation tool, it is brilliant.