Fivestars

Fivestars (recently acquired by the massive global payment titan SumUp for over $300 Million) is an absolutely explosive, incredibly ubiquitous, and highly disruptive platform that is the absolute, unquestioned king of "Local Brick-and-Mortar Loyalty." They completely bypassed e-commerce, building a massive empire by placing physical, customer-facing iPads on the counters of thousands of local coffee shops, salons, and restaurants. The absolute core differentiator of Fivestars is its "Universal Network and Hardware Automation." A customer walks into a coffee shop, types their phone number into the Fivestars iPad, and instantly gets a point. The brilliance is the network: that same phone number works at the pizza shop down the street. It completely eliminated the need for consumers to carry 15 different physical punch cards. Because it completely modernized local retail retention, offering foolproof physical hardware and staggering SMS automation (texting customers who haven't visited in 30 days), it is the inescapable standard for local SMB storefronts.