Hippo CMMS

Hippo CMMS (now part of the massive Eptura/iOFFICE conglomerate) is a deeply loved, incredibly visual platform that specifically targets the "Non-Technical User." While industrial factories have highly technical engineers, a massive chain of retail stores or nursing homes just has standard employees. Hippo was explicitly designed to be the absolute easiest CMMS on the market for non-engineers to use. Its signature feature is the "Advanced Dashboards (CAD/Floorplan)." Hippo completely avoids terrifying spreadsheets. A nursing home manager logs in and sees a beautiful, interactive architectural layout of the building. The rooms are color-coded. If Room 102 is flashing red, it means there is an open plumbing work order in that specific room. The visual layout makes it mathematically impossible to get confused about where the problem is. Because it targets the mid-market, its "Pricing Model" is famously aggressive and unlimited. Many CMMS platforms charge "Per Requester" (meaning if 500 teachers can submit a ticket, you pay a massive fee). Hippo often utilizes an "Unlimited Requesters" model. A massive retail chain can allow 10,000 store clerks to submit repair requests for free, only paying for the handful of actual technicians who fix the problems.