Humanity

Humanity (which was acquired by TimeClock Plus/TCP Software) is a deeply established, highly capable, enterprise-grade scheduling platform that bridges the gap between agile cloud software and massive, complex enterprise requirements. While it is highly capable in retail and hospitality, Humanity is particularly dominant in healthcare (hospitals, urgent care, nursing homes) and massive call centers, where scheduling complexity is immense, and demand fluctuates rapidly. The platform's primary superpower is its highly advanced, demand-based auto-scheduling engine. A large call center can feed massive amounts of predictive call-volume data into Humanity. The software will then automatically generate a highly complex, 15-minute interval schedule for 500 agents, ensuring that peak call times are heavily staffed while minimizing labor costs during lulls. In healthcare, it easily handles complex rotational shifts, ensuring a hospital ward always has the exact correct ratio of Charge Nurses to CNAs to meet legal compliance. Humanity also features incredibly deep integration capabilities. As part of TCP Software, it syncs flawlessly with massive enterprise time-tracking hardware and massive HRIS systems like Workday, Oracle, and SAP. Despite this enterprise power, its user interface is famously clean and modern, ensuring high adoption rates among front-line staff. For massive organizations requiring highly mathematical, demand-driven scheduling without the clunky interface of legacy systems, Humanity is an elite infrastructure.