Ivanti Neurons for ITSM

Ivanti Neurons for ITSM is a comprehensive, enterprise-level service management solution designed to handle complex IT environments and hybrid workforces. Built on the 'Neurons' hyper-automation platform, it leverages AI and machine learning to proactively discover, manage, and secure endpoint devices before issues even reach the service desk. The platform offers highly customizable ITIL workflows, voice automation, and a versatile self-service catalog that empowers employees to resolve their own issues quickly. Ivanti is particularly strong in environments that require tight integration between service management, endpoint security, and unified endpoint management (UEM).