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ManageEngine ServiceDesk Plus

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AI-driven unified service management platform for the digital enterprise .

About ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus is an AI-driven unified service management platform built to transform service management from a system of record into a system of orchestration. It brings together ITSM, asset management, CMDB, and enterprise service management into a unified foundation for scalable, intelligent, and connected service operations, turning IT from a cost center into a driver of operational efficiency and business value. Available both on-premises and as a SaaS solution, ServiceDesk Plus is certified as ITIL®-compatible by PeopleCert® for 14 practices and PinkVERIFY®-certified for 10 practices.

Deployment

  • Cloud, Web
  • Mobile - Android
  • Mobile - iOS
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • On-premises

Support

  • Email
  • Phone
  • Live Support
  • Knowledge Base
  • Tickets

Training

  • Documentation
  • On-demand Videos
  • Webinars
  • Online
  • In Person

Ideal Company Size

Not specified

Pricing Overview

Freemium

Free plan available

LicensingSubscription
Supported LanguagesAlbanian, Arabic, Armenian, Azerbaijani, American English, Brazilian Portuguese, Bosnian, Bulgarian, Catalan, Chinese (Mandarin and Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, Flemish, French, German, Georgian, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Welsh
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