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Mend

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Telemedicine and patient engagement platform.

About Mend

Mend is a fiercely agile, highly intelligent, and mathematically advanced SaaS platform. It operates as the absolute, heavy-weight king of "Predictive No-Show Scheduling and Telehealth." While basic schedulers just book a time, Mend built a massive empire by utilizing highly complex machine learning algorithms to mathematically predict exactly which patients are going to forget to show up. The absolute core differentiator of Mend is its "Predictive AI No-Show Prevention." When a receptionist books an appointment, Mend mathematically analyzes the patient's age, distance from the clinic, weather, and historical behavior to calculate an 'Attendance Probability Score'. If the score is low, Mend autonomously triggers highly aggressive, customized interventions (like offering to switch the physical visit to a telehealth video call). Because it completely eliminated the horrific financial losses caused by empty chairs, offering unparalleled AI predictions, massive integrated telehealth, and deep EHR synchronization, it is heavily favored by behavioral health clinics, massive FQHCs (Community Health Centers), and high-volume specialty practices.

Deployment

  • Cloud, SaaS, Web

Support

  • Email/Help Desk
  • Phone Support
  • Dedicated Account Manager

Training

  • Documentation
  • Live Online

Ideal Company Size

Medium, Enterprise Employees

Pricing Overview

LicensingSubscription
Supported LanguagesEnglish
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