Mews

Mews is a wildly disruptive, fiercely modern, and rapidly accelerating "Hospitality Cloud" that has aggressively attacked the legacy enterprise market (like Oracle OPERA) by completely reimagining what a hotel PMS should look like in the modern era. Born out of a frustration with clunky 1990s hotel software, Mews is entirely cloud-native, mobile-first, and heavily focused on the "Contactless Guest Experience." The absolute core superpower of Mews is its "Guest-Centric Journey and Open API." Mews completely decenters the traditional front desk. It allows guests to fully check-in online via their smartphone, instantly process their own credit card (Mews Payments), receive a digital room key on their phone, and walk straight to their room without ever speaking to a receptionist. This drastically reduces hotel labor costs and eliminates lobby lines. Furthermore, Mews features one of the most robust, open API ecosystems in the industry (Mews Marketplace). If a hotel wants to integrate a specific AI chatbot or a niche smart-thermostat system, they can plug it into Mews instantly. For highly modern, design-forward hotels, tech-heavy chains, and properties looking to eradicate the traditional front desk entirely, Mews is a massive, award-winning disruptor.