Nextiva

Nextiva is a highly-rated VoIP and customer experience platform designed to help businesses manage their communications and customer relationships from one place. Its flagship product, Nextiva One, combines phone service, video, and messaging with a built-in CRM tool that tracks every interaction an employee has with a customer. This 'threaded' view of communication ensures that support and sales teams always have full context before jumping on a call. Nextiva is particularly praised for its 'Amazing Service' support model and its intuitive desktop and mobile applications, making it a favorite for small to mid-sized businesses that want a professional phone system without technical complexity.