ResiDex Software

ResiDex Software is an incredibly reliable, highly specialized EHR built for Assisted Living, Memory Care, and Adult Day Services. It has cultivated a fiercely loyal following among small to mid-market operators due to its legendary, highly personalized customer support—eschewing massive automated ticket systems in favor of humans answering the phone. The software is highly customizable to individual facility workflows. Its core strength lies in its "Care Management" module. When a new resident moves in, the nursing director uses ResiDex to build a highly granular daily task list based on the resident's specific assessment. The software breaks this down for the hourly caregivers on their tablets (e.g., "7:00 AM: Assist with compression socks. 8:00 AM: Escort to dining room."). It also features a robust "Adult Day" module, a niche that many massive enterprise EHRs ignore completely. For facilities that offer day-programs for seniors suffering from dementia, ResiDex allows the facility to track highly complex attendance schedules, manage daily meal counts for state reimbursement programs, and coordinate transportation routing to ensure clients are picked up and dropped off safely.