Resolve Systems

Resolve Systems is a colossal, massively robust, and fiercely competitive platform that absolutely dominates the "IT Service Management (ITSM) Automation and Auto-Remediation" sector. While UiPath focuses on business processes, Resolve is explicitly engineered for the hardcore IT Operations Center (NOC) to automate the resolution of thousands of IT helpdesk tickets. The absolute core differentiator of Resolve is its "Closed-Loop ITSM Orchestration." A user submits a ticket in ServiceNow: "My account is locked." ServiceNow pings Resolve. Resolve automatically connects to Active Directory, unlocks the account, verifies the fix, and closes the ticket in ServiceNow, completely eradicating human involvement. Because it offers thousands of pre-built IT automations, deep native integrations into ServiceNow and Splunk, and the ability to combine APIs with UI automation, Resolve is a massive, multi-million dollar powerhouse for global telecoms, Managed Service Providers (MSPs), and massive Fortune 500 IT helpdesks looking to drastically cut operational costs.