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Rootly

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Incident management that lives in Slack.

About Rootly

Rootly is a highly aggressive, fiercely competitive, and massively capable platform that operates as a direct, heavy-weight rival to incident.io in the "Slack-Native Incident Orchestration" sector. It is heavily utilized by massive tech companies (like Canva and Figma) because it offers the frictionless chat experience of a modern startup tool, but is backed by the highly customizable, complex workflows demanded by enterprise SRE teams. The absolute core superpower of Rootly is its "Hyper-Customizable Workflows and Automated Runbooks." While some Slack bots are rigid, Rootly allows SRE teams to build incredibly complex 'If This Then That' automation. For example: "If an incident is declared 'SEV1', automatically create a Jira Epic, page the VP of Engineering via PagerDuty, tweet a status update, and spin up an AWS rollback script." Furthermore, Rootly acts as an orchestration layer that sits beautifully on top of PagerDuty, Opsgenie, Datadog, and Zendesk, tying the fragmented ecosystem together into one seamless Slack channel. For fast-growing unicorns, elite SRE teams, and modern enterprises demanding ruthless automation during an outage, Rootly is a staggering powerhouse.

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS
  • Mobile - Android

Support

  • Email/Help Desk
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Training

  • Documentation
  • Live Online
  • Video Tutorials

Ideal Company Size

Medium, Enterprise Employees

Pricing Overview

LicensingSubscription
Supported LanguagesEnglish
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