Tekmetric

Tekmetric is one of the "big three" modern, cloud-based upstarts (alongside Shopmonkey and AutoLeap) aggressively stealing market share from legacy desktop systems. It was built explicitly by former auto repair shop owners who were deeply frustrated by how incredibly slow and clunky the old software systems were to navigate. Its absolute biggest differentiator is its "True-Way" estimating engine. In older systems, building a repair estimate required clicking through ten different screens to find labor times, search for parts, and calculate taxes. Tekmetric unified this into a single, highly visual screen. A Service Advisor can rapidly build a $3,000 estimate involving five different repair jobs in under 60 seconds, drastically reducing the time a customer has to wait at the front counter. It also features incredibly deep financial reporting. Shop owners love it because it provides a massive, real-time dashboard showing the exact "Gross Profit Margin" on every single repair order. If a mechanic accidentally spends 4 hours on a job that was quoted for 2 hours, the dashboard instantly flashes red, alerting the owner that the shop is losing money on that specific car before it even leaves the building.