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Customer service software that grows your sales.

About Tidio

Tidio operates as the incredibly aggressive, fiercely beloved "Robin Hood" of the Chatbot and Live Chat industry. While massive platforms (like Intercom) charge hundreds of dollars a month, Tidio was explicitly engineered to bring highly effective, automated chatbots to the millions of tiny Shopify stores, solo-preneurs, and small e-commerce websites completely for free. Its absolute biggest superpower is its "E-Commerce Native Chatbots." It doesn't just answer FAQs. Because it integrates flawlessly into Shopify, its bots actively hunt for revenue. If a customer adds a $50 shirt to their cart and goes to close the browser, Tidio's bot instantly pops up: "Wait! Do you have a question about sizing? Here is a 10% discount code." This specific "Cart Abandonment Bot" saves small stores massive amounts of lost revenue. It features a highly visual, incredibly simple "Drag-and-Drop Bot Builder." A small business owner who has never written a line of code in their life can build a highly complex conversational flowchart in 15 minutes. "If user clicks Shipping, send Shipping Node. If user clicks Talk to Human, ping my iPhone app instantly." It completely democratizes conversational automation.

Deployment

  • Cloud, SaaS, Web

Support

  • Email/Help Desk
  • Live Chat

Training

  • Documentation
  • Live Online

Ideal Company Size

Small, Medium Employees

Pricing Overview

Freemium

Free plan available

LicensingSubscription
Supported LanguagesEnglish
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