Workiz

Workiz is a highly aggressive, incredibly fast-growing, and highly focused platform that operates in the SMB space, competing fiercely against Jobber and Housecall Pro. However, Workiz differentiates itself by heavily targeting specific, high-velocity "On-Demand" service industries—most notably Locksmiths, Junk Removal, Appliance Repair, and Garage Door repair—businesses that require hyper-fast dispatching and rely heavily on inbound phone calls. The absolute core superpower of Workiz is its "Integrated Telephony and Call Tracking (Workiz Communications)." A junk removal business lives and dies by the phone ringing. Workiz has a complete, enterprise-grade phone system built natively into the platform. When a customer calls, the dispatcher sees a screen pop up instantly displaying the customer's entire job history. Workiz tracks exactly which Google Ad generated the phone call, records the call, and allows the dispatcher to instantly book the job from that exact screen. Furthermore, Workiz offers highly robust features for managing sub-contractors (which is highly common in the locksmith and appliance repair industries). It features a very intuitive mobile app, highly visual scheduling, and aggressive integrations with QuickBooks. For fast-paced, highly reactive, on-demand field service businesses that need absolute control over their inbound phone leads, Workiz is a highly potent engine.